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    REFUND POLICY
    Upon receipt of the order all products will ship by the next business day. If this is not possible we will notify you promptly. Only certain items on our web-site qualify for free shipping. Should you add to an order that qualifies for free shipping regular shipping charges will apply. We cannot be responsible for products once they are in the care of second parties. All Products are shipped via USPS or UPS services unless other arrangements have been made with us.

    Any merchandise can be returned for a full refund. Returns must be received in their original packaging and be in pristine condition. Any opened, scuffed or otherwise damaged merchandise will not be accepted for a full refund. In such cases a partial refund may be available. Please contact this company in these specific instances. Shipping charges are not refunded
    PRIVACY POLICY
    We Respect Your Privacy. At BigSurBar.com, we value your trust. The purpose of this document is to communicate how we collect, use and protect information about our online guests. For example, we collect information when you place an order, send us an e-mail, call us, or enter information in our guestbook.
    This information may include: Your name, your mailing address, your e-mail address, your phone number, your credit card number along with any other personal or preference information you provide to us.

    Does BigSurBar.com make use of cookies?
    We do not currently employ any cookies on our website. Any changes to this policy will be updated here, on the BigSurBar.com site privacy policy.

    Does BigSurBar.com share information submitted by customers?
    We do not share your information with any third parties (other than credit card companies and banks in order to process payments).

    What about links to and from other web sites?
    Our web site does offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to one of our web sites through another site. In such cases the site you linked from may collect information from people who click on the banner or link. Please refer to the privacy policies on those sites to see how they collect and use this information.

    Our Commitment to Data Security
    The computers that run our web site and databases employ appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.

    Secure Sockets Layering
    (SSL) BigSurBar.com uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our web site is just as safe as giving your credit card number over the phone.

    Safe Shopping
    Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.
    TERMS OF SERVICE
    Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”). We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our site from time to time. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Big Sur Bar. The Site as a whole is protected by copyright, all worldwide right. The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Big Sur Bar on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain Big Sur Bar’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Big Sur Bar of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Big Sur Bar will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Big Sur Bar is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. You agree that Big Sur Bar may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Big Sur Bar may use your information for marketing and promotional purposes. You agree that Big Sur Bar may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any Big Sur Bar products or services, or for such other purpose(s) as Big Sur Bar deems appropriate. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States. We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. To the extent that this Site contains links to outside services and resources, the availability and content of which Big Sur Bar does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

    THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT BIG SUR BAR SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

    From time to time there may be information on Big Sur Bar that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Big Sur Bar purchase you may return it with your invoice to any Big Sur Bar store or by mail. Please see our Return Policy.

    You agree to defend, indemnify and hold Big Sur Bar harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

    Unless otherwise specified and except to the extent Big Sur Bar products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Big Sur Bar products and services available in the United States.

    This Agreement is effective unless and until terminated by either you or Big Sur Bar. You may terminate this Agreement at any time. Big Sur Bar also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Big Sur Bar’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Big Sur Bar, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.